Empowering Independence with NDIS Disability Support Services in Melbourne

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Specialist Disability Accommodation

Supported Independent Living

Short Term Accommodation

WHO WE ARE

A Registered NDIS Provider Melbourne Families Trust

MyCare Community Support Services supports NDIS participants across Melbourne with personalised, goal-focused disability services. As a registered NDIS provider, we meet the standards set by the NDIS Quality and Safeguards Commission for safe, compliant, and high-quality support.

Behind every NDIS plan is a dedicated team focused on helping participants build independence, develop skills, and stay connected with their community. We take the time to understand your goals, preferences, and support needs so we can deliver services tailored to your individual circumstances. Our person-centred approach ensures you receive support that aligns with what matters most to you and your family.

OUR NDIS SUPPORT SERVICES

Explore Accommodation in Melbourne to Call Home

Finding the right home matters. We offer Supported Independent Living, Specialist Disability Accommodation, and Short- and Medium-Term Accommodation across Melbourne and Victoria. Browse our current vacancies below, or contact our team to talk through what suits you.

NDIS Support Services for Every Part of Life

We offer a full range of NDIS supports designed around your goals. Whether you need a hand at home, support to get out into the community, or help building a more independent life, our team is here for you.

Forensic Mental Health Care

Our team of mental health experts is dedicated to providing individualised care to those with complex mental health needs through our Forensic Mental Health Care Services. With a focus on safety, respect, and dignity, we offer comprehensive assessments, treatment, and ongoing support to help our participants achieve their goals and live fulfilling lives.

Community Access

We are committed to fostering independence and social inclusion for individuals with disabilities. We offer personalised plans that include transportation, assistance, and engaging social activities to enable our participants to participate in community events and activities. Our goal is to empower them to be active members of their communities.

In-Home Support Services

Our In-Home Support Services are tailored to provide individualised assistance and care to individuals with disabilities in the familiar and comfortable environment of their own homes. Our team of compassionate caregivers helps with daily living activities, personal care, and household tasks, promoting independence and enhancing the quality of life for our participants.

Access & Maintain Employment

Our Access & Maintain Employment Services are dedicated to supporting individuals with disabilities to secure and maintain meaningful employment. Our team offers personalised plans, job search assistance, workplace accommodations, and ongoing support to help our participants succeed in their careers.

Gardening Service

Our focus is on providing individuals with disabilities access to personalised gardening plans and expert support from our experienced team. We assist with planting, maintenance, and landscaping, all of which promote physical activity, relaxation, and a sense of accomplishment.

Assistance with Travel/Transport

We are dedicated to providing individuals with disabilities with safe and dependable transportation for their daily activities and appointments. Our experienced team coordinates various transportation options, such as public transport and taxis, to ensure our participants can travel with ease.

Group & Centre based Activities

We offer individuals with disabilities the chance to engage in social and recreational activities. Our team coordinates a wide range of group activities, such as sports, music, and art, which promote social skills, physical activity, and self-esteem. Our goal is to create a welcoming and inclusive environment where our participants can socialise, learn new skills, and build meaningful connections with others.

Disability Support Services in Melbourne

Participation in Community, Social & Civil Activities

The Participation in Community, Social, and Civil Activities Services is dedicated to empowering individuals with disabilities to participate in various community events and activities. We work tirelessly to coordinate and provide access to community events, volunteering opportunities, and civic engagement programs, which promote social skills, community involvement, and self-determination.

Specialised Support Coordination (Level 3)

Our experienced and qualified team works collaboratively with participants, their families, and service providers to develop effective support strategies that stabilise situations, reduce risks, and promote long-term wellbeing. We focus on building capacity, improving resilience, and strengthening informal and formal support networks.

How to Get Started

Getting Started With the NDIS in 3 Simple Steps

Get in touch - Call us in VIC on (03) 9702 7962 or in QLD on (07) 5300 2079, or send an enquiry through the form. We'll answer your questions and explain how we can help.
Have a free consultation - We'll meet with you, either in person or online, to understand your goals and review your NDIS plan, at no cost and with no obligation.
Start your support - We match you with a coordinator and support team who fit your needs and begin services on a schedule that works for you.

Why Melbourne Families Choose MyCare

Empowerment

We believe in empowering our participants to take charge of their lives and make informed decisions regarding their care and support. We offer a range of services and support options that are designed to aid our participants in achieving their goals and living their best lives.

Innovation

Innovation is at the heart of what we do. We take pride in being innovative and continuously searching for new and creative ways to support our participants. Our goal is to provide the best possible care and support to our participants, and we achieve this through the use of new technologies and innovative care models.

Personalization

We recognise that each participant is unique and has their own specific needs and preferences. To provide the best possible care, we offer personalised support that is tailored to each individual’s requirements. Our team works closely with participants to create customised care plans that take into account their goals, abilities, and preferences.

Collaboration

Collaboration is fundamental to the provision of exceptional care and support to our participants. We closely collaborate with our participants, their families, and other service providers to ensure that we share the same vision and work towards achieving their goals. Through this collaborative effort, we can accomplish more and deliver better outcomes for our participants.

WHAT PARTICIPANTS SAY

Real People, Real Support, Real Results

"We’ve been using My Care CSS in the Werribee area for about six months now, and honestly, the consistency is what stands out. Our support worker, Mark, is always on time, polite, and actually engages with my father during his home visits. It’s a massive relief having a team that we don’t have to chase up. Truly professional service."

"My son has been joining the community social group activities recently and he’s loving it. The staff are so patient and they’ve managed to get him involved in sports programs he wouldn’t have tried otherwise. You can tell they put a lot of thought into the matches they make. Great to see such a dedicated team in the Melbourne region."

"Navigating NDIS plans used to give me a headache, but the support coordination team at My Care CSS made the whole transition seamless. They explained everything clearly and helped us secure the right services for our needs. It’s rare to find a provider that is this transparent and easy to communicate with. Highly recommended."

"Needed some help with heavy-duty gardening and general maintenance around the house. The team sent out was fantastic—they worked hard, got the yard cleaned up, and were very respectful of the property. It’s made such a difference to my quality of life being able to keep the home up to scratch. Reliable, affordable, and easy to deal with."

"I’ve had a few different support providers in the past, but My Care CSS is definitely the most person-centered. They actually sat down with me to talk about my goals and interests rather than just ticking boxes on a form. It feels like they genuinely want to help me reach my potential. It makes a huge difference having staff who are friendly and actually listen."

"Great experience so far. The team is well-organized, friendly, and very professional. They’ve gone above and beyond to make sure my support schedule is flexible enough to fit my lifestyle. No complaints at all—definitely one of the better providers I’ve engaged with."

Fully NDIS Services Across All Areas of Melbourne

We provide NDIS support and accommodation services across Melbourne, surrounding Victorian communities, and Southeast Queensland. Our team works with participants in a wide range of locations, delivering personalised support tailored to individual goals and needs.

Not sure if we service your area? Get in touch with our team to discuss your location and support requirements.

Our Commitment to NDIS Support and Care

Our dedication lies in empowering individuals to achieve their aspirations and gain independence. Our team is here to provide Disability support services across Melbourne with a person-centred approach. We strongly believe that every individual, regardless of their situation, can accomplish great things in life. To make this possible, we offer comprehensive support and resources through NDIS, helping our participants achieve their fullest potential. Our greatest passion is to assist every individual we serve in realising their goals and attaining their maximum potential.

NDIS Questions? We’ve Got Answers

Frequently Asked Questions

What NDIS support services does MyCare offer?

We provide a broad range of NDIS supports under one roof.

In-home support and personal care
Community access and social activities
Supported accommodation — SIL, SDA and STA/MTA
Employment support, transport and gardening
Specialist support coordination (Level 3) and forensic mental health care

If you’re unsure which supports suit your plan, just ask — we’ll help you work it out.

Is MyCare a registered NDIS provider?

Yes, we’re a registered NDIS provider (Registration No. 4050125431).

Being registered means we have been assessed against the NDIS Quality and Safeguards Commission’s standards. This helps ensure our services meet strict requirements for quality, safety, accountability, and participant protection, giving you confidence in the support you receive.

How do I get started with MyCare?

Getting started is simple. Call us or send an enquiry, and we’ll arrange a free, no-obligation chat about your goals.

From there we review your NDIS plan, match you with a coordinator and support team, and begin services at a time that suits you.

What’s the difference between SIL, SDA and STA/MTA?

These are three different types of NDIS accommodation support.

SIL (Supported Independent Living) — daily support to live as independently as possible
SDA (Specialist Disability Accommodation) — purpose-built or modified housing for very high support needs
STA/MTA (Short- and Medium-Term Accommodation) — a place to stay for a set period, such as respite or a transition

Your planner or our team can help you work out which one your plan covers.

Can I switch to MyCare from my current provider?

Yes, and it’s more straightforward than most people expect. Under the NDIS you’re free to change providers at any time, subject to any notice period in your current service agreement.

We’ll review your plan, explain your options and coordinate the handover, so your support continues without any gaps.

How are your support workers qualified and screened?

Your safety comes first, so every team member is carefully vetted.

Current NDIS Worker Screening Check
Working With Children Check where relevant
First-aid and CPR certification
Ongoing training in person-centred disability support

We only place workers we’d trust with our own families.

Do you support people with complex or forensic mental health needs?

Yes. Our forensic mental health care team works with participants who have complex needs, including those who’ve had contact with the justice system.

We focus on safety, dignity and stability — providing assessment, treatment and ongoing support to help you build skills and move forward.

Which NDIS funding categories cover MyCare’s supports?

Our services sit across the main NDIS budget types.

Core Supports — daily living, in-home help and community access
Capacity Building — employment, skills and support coordination
Capital — for some accommodation arrangements such as SDA

We’ll always confirm what your specific plan funds before support begins.

What happens if my needs or goals change over time?

Your support should grow with you, so we check in regularly — not just at plan time.

If your goals shift or your needs change, we adjust your support and work with you ahead of each plan review, so nothing falls through the cracks.

Start Your NDIS Journey in Melbourne Today

Whether you’re just exploring your options or ready to begin, we’re here to help you live well and live fully. Book a free, no-obligation consultation today.